Accommodation and Tenancy
Accommodation and tenancy support in Brisbane
Support with accommodation and tenancy matters, such as settling into a home and keeping it. The right approach depends on your situation, your goals and the kind of home you want. Explore other supports or get support to discuss your options.
At a glance
- Planned around the home you want
- Available across Brisbane
- Funding and availability confirmed with you
What good looks like
Signs accommodation support is working for you
A home that suits you
You and the team discuss what matters in a home, such as location, routines and people around you.
Tenancy matters made clearer
Letters, agreements and everyday responsibilities are explained in plain language.
Your voice leads
You decide what you want from a home, and the team supports you to say it.
Settling in
What it can look like
What accommodation support can look like
For example, a participant might be settling into a new home and want help understanding their tenancy responsibilities and setting up routines. The worker explains each step, goes through it with them and reviews what support is still useful.
- 1 Discuss what you want from a home
- 2 Understand each responsibility step by step
- 3 Review what support is still useful
Example only. The right arrangement depends on the participant’s goals, circumstances, funding where relevant, suitability, availability and what Bright Heart Co can confirm.
Everyday support
Support that helps you settle in
Accommodation and tenancy support can help before and after a move. You choose which parts are useful.
- 1 Thinking through what you want from a home
- 2 Understanding tenancy responsibilities
- 3 Setting up routines and everyday tasks
- 4 Keeping a home running over time
Good to know
Funding, availability and your choices
Start with what matters most about your home, now or in the future. We can discuss how support could be arranged around it.
Questions? Call 0433 723 511
Your choices: Accommodation and Tenancy
Agree what you want from this support and how involved you want the team to be.
Tell the team how you prefer information to be explained and whether a chosen supporter should be involved with your consent. Ask what can be arranged before you proceed.
Understand your rights →Scope, funding and availability: Accommodation and Tenancy
Ask the team to explain in plain language what can be arranged, how it relates to your plan and what availability there is, before an arrangement is confirmed.
If it helps you decide, ask for the proposed support details, costs or service limits in writing.
Read Funding & Fees →Before you start
Before you ask about accommodation and tenancy support
Accommodation and Tenancy: details to start with
You can begin with a brief summary. The team can ask for more information only when it is relevant to this support.
- Describe your current or planned home
- Note any tenancy papers you want to understand
- Share the routines that matter to you
- Say who you would like involved
Accommodation and Tenancy: questions to discuss
Use these as a starting point. You can begin with the main question, and the team can work through the remaining details with you.
- What can Bright Heart Co arrange for my situation?
- Can a chosen supporter be involved?
- How does this fit with my other supports?
- How do we review it over time?
Questions & answers
Frequently asked questions
These answers cover accommodation and tenancy support in general terms. Contact the team if your own circumstances need a more specific response.
What can accommodation and tenancy support involve?
It can include thinking through what you want from a home, understanding tenancy responsibilities and setting up routines. The specific steps are agreed around the participant’s goals and plan.
Is this the same as Supported Independent Living?
No. Supported Independent Living is a separate support with its own page. The team can explain how the two differ.
Does this page give legal advice?
No. For legal questions about a tenancy, contact an appropriate legal or tenancy service.
Can I change the support later?
Yes. Support can be reviewed as your needs or circumstances change.
Related support: Accommodation/Tenancy. See our supports
Keep exploring
Related supports
Supports that are often combined with this one.
Ready when you are
Choose your next step
Discuss accommodation and tenancy support that fits your home and goals.