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Registered NDIS provider

Culturally Diverse Communities

Culturally Diverse Communities

Support that respects language, culture, faith, family roles and community connections. You are welcome to bring an interpreter you trust, or a family member who can help to translate. Ask us to explain information in the way that works for you and to involve the people you trust. Please let us know what matters to you and your family, and we will build it into how support is delivered.

Culturally Diverse Communities

Culturally responsive disability support in Brisbane starts with you

Language, identity, family roles, customs and community connections can shape how support is understood and experienced. Communication and planning should be adapted through respectful conversation, with the participant’s own preferences and consent central to each decision.

A participant and support worker walking and talking along a riverside path

At a glance

  • Language and cultural preferences
  • Trusted interpreter or family member welcome
  • Family involvement with your consent

Before you start

Before your first conversation

01

Culturally Diverse Communities: details to start with

You can begin with a brief summary. Start with language, interpreter needs, cultural preferences, communication and consent requirements. The team can ask for additional information only when it is relevant to culturally responsive support.

  • Name your preferred language and communication method
  • Ask whether you can bring an interpreter or family member to help translate
  • Describe cultural practices that affect support
  • Explain your preferred family involvement
  • Discuss worker preferences and practical availability
Plan your first conversation →
02

Culturally Diverse Communities: questions to discuss

Use these as a starting point. You can begin with the main question about culturally responsive support; the remaining details can be worked through with you.

  • Can I bring an interpreter or family member to help translate?
  • Can a family member or someone I trust join the conversation?
  • Can I request a worker of a particular gender?
  • How will you record my cultural preferences?
Need help with this? Speak with our team or call 0433 723 511 . You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544 .

Questions & answers

Frequently asked questions

These answers cover culture, language, interpreters and respectful communication. Contact the team if your own circumstances need a more specific response.

Cannot see your question? Ask our team →

Can I ask questions before making a decision?

Yes. You can discuss the information on this page, ask about suitability and take time to decide whether the proposed arrangement meets your needs.

Can someone help me with the conversation?

You can choose to involve a trusted supporter or advocate. The team may need to confirm consent or legal authority before sharing personal information.

How do I check current availability?

Contact the team with your suburb, the support you are considering and preferred days or times. Availability is confirmed individually rather than through the website.

Keep exploring

Related information

Supports and information that are often helpful.

01 Community Participation Support to take part in the activities, groups and places that matter to you, from local classes and sport to social gatherings and volunteering, building confidence and connection along the way. →
02 Your Rights You have the right to dignity, privacy, choice, safety and to be heard. You can ask for information in a way you understand, involve a trusted person and raise concerns without being treated unfairly. →
03 Your First Conversation Ask about the conversation format, interpreter and chosen supporter before you decide. We can discuss language preferences, communication needs, cultural considerations and who you would like involved. →

Ready when you are

Choose your next step

Please let us know what respectful, culturally responsive communication and support look like for you.

Speak with our team: 0433 723 511. Mon–Fri: 9:00am–5:00pm, excluding public holidays.